Krishna Agencies
0
Krishna Agencies
Krishna Agencies
Krishna Agencies
0
Policy

Terms and Conditions

Welcome to [www.krishnaagencies.org] (“we,” “our,” “us”). By accessing or using our website [www.krishnaagencies.org] (“Site”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site.
All prices mentioned in the website are excluding GST. GST, as per rule, will be added at the time of checkout.
1. Contact Information
If you have any questions about these Terms and Conditions, you can contact us at:

Email: info@krishnaagencies.org
Phone: +91 9400 155 122
Land line: 0495 2760 591, 0495 2760 847
Mailing Address: Ground Floor, AVM Building, Keerthi Nagar, Westhill P.O, Calicut 673005.
2. Effective Date of Policy
These Terms and Conditions are effective as of April 01, 2020, and remain in effect unless terminated or replaced by us. All products displayed are for Research purposes only.
3. Limitation of Liability and Disclaimer of Warranties
This website and its content are provided “as is” and without warranties of any kind, either express or implied. We make no guarantees regarding the availability, accuracy, or reliability of the content or services offered.
To the maximum extent permitted by law, we are not liable for any damages, losses, or liabilities arising from your use of this site or any third-party links accessed through our site. This includes direct, indirect, incidental, consequential, or punitive damages. Products should not be used for any Medical, Household or any other uses. All products mentioned are for Lab use Only.
4. Rules of Conduct

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the Site. Prohibited conduct includes, but is not limited to:

  • Posting or transmitting any unlawful, harmful, or offensive material

  • Attempting to gain unauthorized access to other user accounts or systems

  • Uploading viruses or malicious code

  • Interfering with the operation or security of the Site

We reserve the right to remove content and/or terminate your access if we determine you’ve violated any part of these rules.

5. User Restrictions

By using this Site, you represent and warrant that:

  • You are at least 18 years old, or the legal age of majority in your jurisdiction

  • You will not use the Site for any unlawful or fraudulent purpose

  • You will not copy, reproduce, or distribute any content without prior written consent

Any unauthorized use of our Site may result in legal action.

6. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page, with the updated effective date. Continued use of the Site after any changes means you accept the revised terms.
7. Cancellation and Refund Policy

We strive to ensure customer satisfaction, and we understand that sometimes plans change. Please review our cancellation and refund terms below:

Order Cancellations

  • Before Shipment: Orders may be cancelled within [12/24] hours of purchase, provided they have not yet been processed or shipped. To request a cancellation, please contact us immediately at [].

  • After Shipment: Once an order has been shipped, it cannot be cancelled. You may still be eligible for a return or refund as outlined below.

Refund Eligibility

  • Damaged or Defective Products: If you receive a product that is damaged or defective, please notify us within [7] days of delivery. We may request photos or other proof to assess the issue.

  • Incorrect Orders: If the item you received does not match your order, contact us immediately. We will arrange for a replacement or a full refund.

  • Change of Mind: Refunds for reasons such as “change of mind” are handled on a case-by-case basis and may be subject to a restocking fee.

Refund Process

  • Refunds, once approved, will be processed to the original payment method within [7–10 business days].

  • Shipping fees are non-refundable unless the return is due to an error on our part.

  • Any charges by online payment aggregators will be deducted at the time of refund.
8. Shipping and Delivery Policy

We aim to deliver all orders promptly and securely. Here's what you can expect when shopping with us:

Shipping Locations

We currently ship to India Only. If you are unsure whether we deliver to your location, please contact us.

Processing Time

  • Orders are processed within [1–13 business days] after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

Delivery Timeframes

  • Domestic Orders: Typically delivered within [3–7 business days]. Actuals depends on courier people & delivery address.

  • Please note that delivery estimates may vary based on carrier delays, customs processing, or unforeseen circumstances.

Shipping Costs

  • Shipping fees are calculated at checkout and depend on the weight, size, and destination of your order.

  • Free shipping may be available on orders above a certain amount, as advertised on our Site.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details so you can monitor the delivery status.

Failed Deliveries

If a package is returned due to an incorrect address provided by the customer or failure to accept the delivery, the customer will be responsible for any re-shipping costs.

9. Privacy Policy

We may collect the following information when you use our site:

  • Personal Information: such as your name, email address, phone number, and payment details when you fill out a form, place an order, or subscribe to our newsletter.

  • Usage Data: including IP address, browser type, pages visited, and time spent on the site through cookies and analytics tools.


We use the information we collect to:

  • Process transactions and deliver products or services

  • Improve website performance and user experience

  • Respond to customer service requests

  • Send occasional promotional emails (you can opt out anytime)


We do not sell, trade, or rent your personal information to third parties. We may share data with trusted partners who help operate our website and services, but only under strict confidentiality agreements.
We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.

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